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Spokane Regional Health District


1101 W College Ave
Spokane, WA 99201

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Job Category: Technology

Employment: Full Time

Salary: $22.99/hr to $29.34/hr


Benefits: Medical, Dental, Retirement Options, Flexible Work Schedules, Paid Vacation, Paid Holidays, Paid Sick, On Site Work Out Room and much more!

Listing Expires: July 21, 2019

Job Description:

Purpose: This position will support staff and expand access to Office 365 tools within Spokane Regional Health District (SRHD). Responsibilities include assessing the business requirements, contributing to the development of systems, policies and procedures and providing staff training and assistance with site administration. This position will, by supporting Office 365 tools, improve current business practices, reduce redundancy, and establish new ways to collaborate with partners internally and externally.

Agency wide SharePoint Online site administration assistance
•Responds to Support Request tickets related to SharePoint Online
•Assists site owners with Office 365 Group and Team Sites, to include site, library, and list creation and organization
•Supports the site owners with the creation and maintenance of custom SharePoint Online applications
•Contributes to the development of systems, policies and procedures that establish an effective framework within the agency to utilize Office 365

Office 365 Business Process Analysis:
•Assists with the identification of business needs and desired outcomes
•Analyzes the available Office 365 tools
•Assists the site owners with project management/implementation of projects aimed at effective use of Office 365.

Office 365 training:
•Assesses and evaluates staff training needs and related trainings.
•Develops a comprehensive Office 365 training plan
•Conducts staff trainings as needed
•Develops an Office 365 communications plan
•Promotes the use of Office 365 solutions to generate collaboration and adoption
•Stays up to date on Office 365 by attending trainings and related information sharing events.

Office 365 Adoption and Guidance
•Participates on assigned committees
•Provides input in the decision-making processes related to Office 365
•Provides suggestions for new features for agency usage

Other duties as assigned

Required Minimum Qualifications:
•An Associate of Arts degree in Information Systems or related field
•Three years of applied Office 365 experience or five years of general experience in system software, problem resolution, troubleshooting, training, etc.
• An equivalent combination of education and experience may be considered provided the individual’s background demonstrates the knowledge, skills and abilities required for the position.

Required Licensure/Certifications:
•MCSA: Office 365 Certified Fundamentals or related certification preferred

To apply, and to view a complete job description, visit
This position is eligible for representation by PTE