BIZSTREET: BUSINESS OWNER PLAYBOOK PT 2: CREATING CONSISTENT DELIVERY FOR ENGAGED CLIENTS/CUSTOMERS

Creating consistent delivery for engaged clients/customers Description: How do you delight customers and give them more than they expect? How can you keep customers for life? Learn more about mastering customer service and mastering delivery of products and services through a Moments of Truth exercise, the ladder of loyalty, how to define target markets, and how to enable customers to do your selling for you!

Doors Open at 7:45 am Coffee & Connections
8:00-9:00 am Program
9:00-9:30 am Q&A

Presented by:
Action COACH
Jennifer Ferrero
Business Development Manager